Making AI products understandable, desirable, and scalable

Your model hits 94% accuracy in training. Then you deploy it, and real users see something closer to 71%. Nobody changed the model. So what changed? It is the most common conversation in applied deep learning right now. A team spends weeks tuning a neural network. Validation metrics look excellent. Internal demos are impressive. Stakeholders approve the rollout. Then the model hits production traffic, real users, real edge cases, real hardware, and within days the support tic

The internet is filling with AI-generated text. Future models train on that text. Their outputs become tomorrow's training data. Each generation loses something it cannot recover. We are only now measuring how fast. In 2023, a group of Oxford and Cambridge researchers published a paper with a deceptively quiet title: "The Curse of Recursion: Training on Generated Data Makes Models Forget." The core finding was stark: when language models are trained on outputs from previous g

Agents that browse, write, call APIs, and spawn sub-agents are shipping to prod without circuit breakers, trust models, or failure budgets. This is the crash that is coming and the framework to prevent it. The year 2025 was when agentic AI went from a research curiosity to a production reality. Coding agents, research agents, customer support agents, financial analysis agents, and browser agents are running in real US company infrastructure right now, taking real actions, tou

Your AWS Organization has 47 accounts. Three engineers know what half of them do. Nobody owns the other half. And the bill keeps climbing. There is a number that almost every US-based tech company north of 100 engineers does not know. It is the total cost of their AWS accounts that have no tagged owner. No product team. No cost center. No one to page when spend spikes 40% in a weekend. At companies I have audited over the past year, that number averages 34% of total monthly A